Key Account Manager
El Prat de Llobregat
Sales Department
Mision
The main is to work to develop the business and increase the profitability of the company in a specific region
Functions
- Develop and maintain strong relationships with key clients that bring in the most revenue for the company
- Play a key role in attracting new customers and be responsible for their effective onboarding
- Focus on growth in alternative segments where the company may not have a presence
- Address and resolve customer complaints
- Act as the main point of contact between customers and internal teams
- Oversee customer service assigned to each client
- Communicate and collaborate with marketing, sales, purchasing, technical and logistics departments to ensure that customer needs are met
- Prepare reports on account performance, objectives and forecasts for the area concerned
- Develop a thorough understanding of customer needs and requirements and prepare customized solutions
- Negotiate contracts with clients and meet established deadlines for the fulfillment of each client’s long-term objectives
- Comply with both general and position-specific policies and procedures, as well as ensure the completion of all tasks within scope to facilitate the achievement of company objectives
Requirements
Education:
- Higher education in Chemistry, ADE, International Commercial or similar
Specific knowledge:
- Knowledge in the fragrance, flavor, animal feed, cosmetics industries
- Basic knowledge of international trade
- Advanced user of Office Suite
- Analytical skills
- Knowledge of SAP would be an asset
Languages:
- Spanish: advanced
- English: advanced
- Extra language according to geographic area or business need
Skills:
- Customer oriented
- Results oriented
- Responsibility and commitment
- Autonomy
- Planning and communication
Experience:
- More than 1 year of experience in a similar position.