PRIVACY POLICY

 

In compliance with the provisions of EU Regulation 2016/679 General Data Protection (RGPD) and Organic Law 3/2018 on Protection of Personal Data and guarantee of digital rights (LOPDGDD) we inform you below of the privacy policy of LLUCH ESSENCE, S.L.U. regarding the processing of personal data.

 

DATA PROCESSING CONTROLLER

Users are informed that the controller responsible for the processing of personal data collected through this website is LLUCH ESSENCE S.L.U., owner of the Tax Identification Number B-62129267, with registered office at C/ Lo Gaiter, 160, 08820 Prat de Llobregat, Barcelona (España).

Users may contact the Data Controller by post to the above address or by sending an email to data.protection@lluche.com.

 

CATEGORIES OF DATA

In the forms of this website, only identifying data (name, surname, contact email) of users and professionals are collected.

In the case of professionals, certain information can be requested, such as the specialty in order to direct the information in a more adjusted way to the interested party.

In the case of job seekers, the necessary data is collected to be able to evaluate the offers.

 

PURPOSES

  • Contact forms:

The purpose of this treatment will be to answer your query, answer your request or solve the question raised In this case your personal data will be kept for the time necessary to answer your query and will subsequently be blocked for as long as it is essential to comply with the legal obligations to which the company is obliged.

  • CV submission form and job application:

The purpose of this treatment will be participation in selection processes that the company has open or opens in the future. We will keep your data for a maximum of two years unless you tell us otherwise and then the time necessary for compliance with legal obligations.

  • Newsletter and Marketing communications:

If you tick the corresponding box, we may use your data in order to keep you informed of our news, activities and other information that may be of interest to you and related to the activity of the company.

We will keep your data as long as you do not express your opposition and in any case a maximum of 5 years from the last confirmation of interest.

  • Whistleblowing channel

A specific site has been set up for the formulation of complaints in compliance with the provisions of Law 2/2023 of February 20, regulating the protection of people who report on regulatory infractions and the fight against corruption.

We will keep the data for the periods indicated in the aforementioned regulations.

 

LEGITIMATION

The legal basis that legitimizes the processing of personal data will be the following:

  • Contact forms: The consent of the interested party and the correct execution of the query or request made.
  • CV collection and job application forms: the consent of the interested party.
  • Newsletter and commercial communications: the consent of the interested party.
  • Whistleblowing channel: compliance with a legal obligation in accordance with the provisions of Law 2/2023.

 

RECIPIENTS

The Data Controller may communicate the user’s personal data to group companies provided that such communication is related to the request or query made or for internal administrative matters. Likewise, the recipients of the data may be the Public Administrations or other entities (financial, insurance), courts, State security forces and bodies in order to comply with the contracts with customers and suppliers and the  legal obligations to which the company is obliged.

In the case of CVs, the data may be communicated to other companies of the Group, with the same purposes and duration.

LLUCH ESSENCE, S.L.U. may work with certain service providers who have access to personal data (hosting services, consultancies, training companies, external professionals, etc.). With all of them, the corresponding data processing agreements have been signed in order to regulate such access and demand compliance with personal data protection regulations.

Tools and suppliers located outside the European Union (Microsoft 365 or Salesforce) may be used, but we have ensured that the measures and guarantees established in the General Data Protection Regulation have been adopted for international transfers (standard contractual clauses, among others).

RIGHTS

Users of the website have no obligation to provide their personal data, but if they do not, it is possible that the services provided through our website cannot be carried out.

The Responsible informs that users have the right to access, rectify, delete their data as well as the right to limitation of treatment, opposition and portability of their data in the cases included in Regulation (EU) 216/679 General Data Protection (RGPD).

In the event that the treatment is based on consent, the user may always revoke consent for the processing of their data.

To exercise these rights, a postal mail must be sent to the addresses of the Responsible indicated above or through an email to data.protection@lluche.com. To do this, you must prove your identity by expressing what right you wish to exercise.

In the event that users see their rights violated, they may file the corresponding claim with the Spanish Agency for Data Protection (www.agpd.es). In any case, we have a strong commitment to privacy and we will do everything possible to solve any data protection issues in the following mail: data.protection@lluche.com.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by LLUCH ESSENCE S.L.U., in the manner and for the purposes indicated in this Personal Data Protection Policy.

CHANGES TO THIS PRIVACY POLICY

 LLUCH ESSENCE S.L.U. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices.

The last update of the Privacy Policy is from November 2023.